When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information. This policy explains what personal information STAR GROUP collects through this website, why we collect it, who we share it with, and the choices and rights you have. Please read it before you submit a job application or an enquiry.
1. Who we are
This website is operated by STAR GROUP (also known as Star Euro Group of Companies), a recruitment agency based in Doha, Qatar that connects qualified candidates with employers in Europe. In this policy, “STAR GROUP”, “we”, “us” and “our” refer to this business.
For the personal information described below, STAR GROUP acts as the data controller, meaning we decide how and why it is used.
2. Information we collect
We collect only the information needed to run our recruitment service. It comes from you directly, or automatically when you use the website.
| When | What we collect |
|---|---|
| You apply for a job | Full name, phone number, email address, the position you apply for, and your passport number. You may also upload your CV, an experience certificate, a photograph and a short working video. |
| You send an enquiry through the contact form | Your name, email address, phone number (if you give it), company and role (if you give them), and the content of your message. |
| You email or call us directly | The contact details you use and anything you choose to tell us. |
| You browse the website | Technical information such as your IP address, browser and device type, pages viewed and the time of your visit. This is recorded by our hosting providers for security and operation, and by analytics tools if we have enabled them (see section 6). We also save your chosen display language in your browser (see section 7). |
Documents you upload (for example a CV or photograph) can contain further personal details such as your date of birth, nationality, address, work history and education. Please include only what is relevant to your application, and do not send sensitive information such as health, religious or political details unless we specifically ask for it.
We use your passport number to verify your identity and to support the recruitment process. Because it is an official identifier, we treat it with extra care.
3. How we use your information
- To receive, assess and process your job application, including contacting you and arranging interviews.
- To verify your identity, qualifications and work experience.
- To match your profile with vacancies and put you forward to prospective employers.
- To respond to enquiries from candidates and employers.
- To keep the website secure, prevent misuse and fix technical problems.
- To understand how the website is used so we can improve it (only where analytics is enabled).
- To meet our legal and regulatory obligations and to establish, exercise or defend legal claims.
We do not sell your personal information, and we do not use it to make decisions about you by purely automated means.
4. Legal bases
Where data protection laws such as the EU/UK General Data Protection Regulation (GDPR) or Qatar’s Personal Data Privacy Protection law apply, we rely on the following bases:
- Steps at your request / performance of a contract: processing your application and putting you forward for roles.
- Legitimate interests: running and securing our recruitment business, responding to enquiries and improving the website, where this is not outweighed by your rights.
- Legal obligation: keeping records and responding to lawful requests from authorities.
- Consent: where we ask for it, for example optional analytics. You can withdraw consent at any time.
6. Third-party services on this website
To work properly, some pages load content from other companies. When they do, your browser connects to their servers and they receive technical data such as your IP address. They handle that data under their own privacy policies.
- Google Fonts for typefaces.
- Google Maps for the embedded map of our office.
- YouTube and Vimeo for videos shown on some location pages.
- Unsplash for some photographs.
- Google Analytics for anonymised usage statistics, only if it has been enabled on the site.
8. International transfers
We are based in Qatar and place candidates with employers in Europe, so your information will be handled in more than one country, including outside the country where you live. Our service providers may also store data in other countries. Where the law requires it, we use appropriate safeguards for these transfers, such as contractual protections.
9. How long we keep your information
We keep personal information only for as long as it is needed for the purposes in this policy, including keeping your profile available for suitable future vacancies, meeting legal and accounting requirements, and handling disputes. When it is no longer needed, we delete or anonymise it. You can ask us to delete your information sooner (see section 11).
10. Security
We take reasonable technical and organisational steps to protect personal information, including encrypted (HTTPS) connections to this website, a password-protected administration area, and the use of reputable hosting and storage providers.
No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If you believe your information has been compromised, or you notice a security problem on our website, please tell us straight away at the address in section 14.
11. Your rights
Depending on where you live, you may have the right to:
- ask for a copy of the personal information we hold about you;
- have inaccurate or incomplete information corrected;
- ask us to delete your information;
- ask us to restrict how we use it, or object to certain uses;
- receive your information in a portable format;
- withdraw your consent at any time where we rely on consent, without affecting earlier processing; and
- complain to your local data protection authority.
To exercise any of these rights, email us at info@stargrouprecruitment.com. We may need to verify your identity first, and we will respond without undue delay and within the time required by applicable law.
12. Children
Our services are intended for people aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a child has given us their information, please contact us and we will delete it.
13. Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top shows when it last changed. If we make significant changes, we will make that clear on this website.
14. Contact us
If you have any questions about this policy or how we handle your personal information, please contact us:
- Email: info@stargrouprecruitment.com
- Address: STAR GROUP, Doha, Qatar
- Online: our contact page